POLICIES & SAFETYClear rules for buyers and sellers.
This is a plain-language summary for the current launch stage. Final commercial policies will be reviewed before real payments begin.
Return & refund policy
Eligible products may be requested for return within 7–15 days of delivery, depending on category and condition. Used, damaged-by-customer, hygiene-sensitive and customised items may be non-returnable. Refunds begin after inspection.
Shipping policy
Sellers may ship using Shiprocket or approved self-shipping. Delivery estimates and charges must be shown before a real order is placed. Tracking will be available after dispatch.
Privacy policy
Only information needed to operate accounts, orders, support and fraud prevention will be collected. Payment credentials and OTPs must never be shared with AM Bazaar support.
Terms & conditions
Customers and sellers must provide accurate information and follow Indian law. AM Bazaar may review, pause or remove unsafe, misleading or prohibited listings.
Seller policy
Sellers are responsible for product authenticity, lawful invoices, stock, packaging and accurate descriptions. Every seller and listing requires approval before real sale.
Prohibited products
Alcohol, tobacco, weapons, counterfeit goods, illegal items, unsafe products and unapproved medicines are not permitted.